Frequently Asked Questions (FAQs)

Do You Have Questions About Our Services or Finances?
If So, We Have Answers!

At Shephard Health, we are asked many questions each day about our NW Calgary Chiropractor services. If you have a question you want to be answered, please either call us directly at (403) 543-7499 or use our handy contact form to send us your question.

SHEPHARD HEALTH – NW CALGARY CHIROPRACTOR FAQ’S (click question to reveal answer)


How are you able to offer Shockwave Therapy for only $60 per treatment when others are charging over $200 to $300 per appointment?

Since we were one of the first NW Calgary Chiropractor clinics to offer this procedure, the price per treatment was normally set by the manufacturer. However, those fees are only a suggested guideline. Due to the large volume of patients that we see in our clinic, we would rather help more people than make a few extra bucks.

How long does Shockwave Therapy treatment take and how many sessions do I have before I see any benefits?

A specific treatment can take anywhere from five to 15 minutes, depending on the location and severity of a patient’s condition. Positive benefits are often seen following the first treatment. The assessment would provide a more patient-specific estimate of the number of treatments required to gain the best results.

Is Active Release Therapy (ART) painful?

Generally, ART is not painful. However, comfort levels vary with each individual. At times ART can be described as mildly uncomfortable, but the therapeutic benefits easily outweigh any tenderness felt during treatment.

Do you offer combined treatments?

Yes, we often combine treatments for greater effect. We can combine any treatment such as Chiropractic, Shockwave, Active Release, all at a discounted price.

Will my extended health insurance cover Active Release Therapy (ART)?

The patient portion can be fully covered by extended insurance available through some policies. We recommend contacting your extended insurance company to confirm the details of your policy.

Please note that we do not bill secondary insurance companies on your behalf, but we would be happy to assist you with your individual insurance forms.

Is Parking Available in the Kensington Area?

There are several options for parking in Kensington:

  • Metered Parking on Kensington Road Rate: $0.25 per 10 minutes.
  • Underground Parking at the rear of the building on 11A Street. The cost is $10.
  • 2 Hour Metered Parking around St. John’s Elementary School on 12th Street.
  • On street parking is FREE from 7:00 am to 9:00 am.

Please note that parking in the Kensington area is constantly monitored.


Do You Accept New Patients?

Yes,  we always welcome new patients. No referral is required!

Do You Offer A New Patient Consultation?

Yes,  we offer a complimentary new patient consultation!

Do I Need A Referral To Visit Your Clinic?

NO, no referral is required!


Suffering Pain? We Welcome Walk-In Emergencies!
Or Call Our Office 24/7 for the Doctor On Call Phone Number

We Look Forward to Meeting You at Shephard Health